Privacy Policy

1. Introduction

At GRID, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile puzzle game application.

2. Information We Collect

We collect game progress data, including levels completed, scores, achievements, gameplay statistics, and purchase history. This data is stored locally on your device and optionally synced to our cloud servers using Firebase. We also collect diagnostic data and crash reports to help us identify and fix issues in the game. When you use Firebase authentication, Firebase may collect certain device information as part of its service, which we use solely for authentication, security, and cloud synchronization purposes.

3. How We Use Your Information

We use your game progress data to provide game functionality and enable cloud synchronization across your devices. We use purchase data to manage in-app purchases and restore purchases when needed. We use diagnostic data to identify and fix bugs, improve game stability, and enhance user experience. We do not use your game progress data for advertising or marketing purposes, though third-party advertising partners may use device identifiers for ad serving.

4. Data Storage and Security

Your game data is stored locally on your device using secure local storage. When you choose to sync your data to the cloud, it is stored securely using Firebase services. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Third-Party Services

We use various third-party services to provide and improve our game. These include Firebase (Google) for authentication, cloud storage, and security; Firebase Crashlytics (Google) for diagnostic and crash reports; RevenueCat for managing in-app purchases; and Google AdMob for displaying advertisements. These services have their own privacy policies governing the collection and use of your information. We encourage you to review their privacy policies.

6. Children's Privacy

Our game is intended for users aged 8 and above. We do not knowingly collect personal information from children under 8. If you are a parent or guardian and believe your child under 8 has provided us with personal information, please contact us immediately.

7. Your Rights

You have the right to access, correct, or delete your personal information at any time. Account deletion includes clearing your data from our internal databases and third-party subscription services (RevenueCat). You can also reset your game progress or choose not to sync your data to the cloud. If you have any questions about your rights or wish to exercise them, please contact us.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will remove your personal information from our servers and requested third-party platforms, except where we are required to retain it for legal or regulatory purposes.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at contact@grid-collection.com.

11. Last Updated

Last updated: May 2026